FAQ
Answers to the questions we hear most.
How does myping measure internet speed?+
myping uses Cloudflare's browser speed-test SDK against speed.cloudflare.com. The test starts with small requests and adapts into larger payloads when needed, then reports the SDK's final download, upload, latency, and jitter aggregates.
Why is my speed test result lower than my plan?+
Speeds vary throughout the day based on network congestion, the device you're using, your Wi-Fi signal, and the test server location. We recommend testing at multiple times and using a wired Ethernet connection for the most accurate baseline.
What is a good internet speed?+
It depends on what you do. For streaming HD video, 25 Mbps is plenty. For 4K streaming or video calls in a busy household, 100+ Mbps is recommended. Heavy gamers and remote workers often benefit from 300+ Mbps and a low-latency connection.
Does myping work over a VPN?+
Yes. Run the test as usual — the result reflects the speed of your VPN connection, which is typically slower than your raw connection due to encryption overhead and the added distance to the VPN endpoint.
How can I improve my Wi-Fi speed?+
Place your router in a central, open location, away from interference. Use the 5 GHz band for nearby devices. Reboot the router occasionally. For larger homes, mesh systems usually outperform a single router.
What's the difference between Mbps and MBps?+
Mbps (megabits per second) is the unit for internet bandwidth. MBps (megabytes per second) is the unit used for file transfers. 1 byte equals 8 bits, so 100 Mbps ≈ 12.5 MBps in real-world download speeds.